Support
Warranty& returns.
Buying a watch online should feel safe. Here's exactly what you're covered for.
2-month warranty
Covers manufacturing defects in the movement and mechanism, from the day it's delivered.
7-day exchange
Exchange or return an unworn watch with its tags and original packaging within 7 days.
Delivery everywhere
We deliver to all 27 governorates. Pay cash on delivery or online.
How to make a claim.
- 01Message us
Send your order number and a short description on WhatsApp.
- 02Send it in
We'll arrange collection and keep you updated along the way.
- 03Sorted
Repaired, replaced or refunded, depending on your case.
Not covered: accidental damage, broken crystals, straps, batteries and water damage beyond the rated resistance. Read the FAQ